KIXO9 verification: documents and submission steps

You must complete KYC before withdrawing any amount and before your lifetime deposits exceed ₹2,00,000. Account reviews may require additional evidence under the KIXO9 KYC Policy and Terms & Conditions. The deposit threshold is not an exemption from a check requested earlier.

Verifying a phone number with an OTP during signup is a different step. For registration help, use the account setup guide.

1. Log in and open the account menu beside your username.
2. Choose Profile, then KYC and General KYC.
3. Select the document type: Aadhaar, PAN, driving licence or passport.
4. Upload the requested front and back images, enter the document number and submit.

Use the document type and image fields shown in your account. Make the full document readable and check that the name and number match the account details.

Open Profile → KYC → Withdrawal KYC. This process asks for Aadhaar or PAN, a bank slip and a bank statement. The names on the financial documents must match the identity document.

1. Enter the document name in the relevant field.
2. Upload the document and submit it.
3. Repeat for each of the remaining requested documents.

Check the wallet guide when adding your withdrawal bank details. Use your own payment information.

A missing document, unreadable scan or mismatch between names can lead to rejection. Contact support to understand the reason before uploading a corrected set. Repeatedly sending the same unclear image will not resolve the underlying problem.

Review can take a few days. If you have not received an update, ask support for the status; an exact completion time is not guaranteed. KIXO9 stores user data encrypted. The Privacy Policy explains its uses, permitted sharing and retention. Upload identity material through the account’s requested process, and keep passwords and OTPs private.