KIXO9 Privacy Policy

Information you provide can include your name, email address and telephone number. Automatic records can include IP address, browser and version, visited pages, visit dates and times, time spent, and diagnostic data. Mobile access can also provide device type, unique device identifiers and operating-system information.

Session and persistent cookies support essential login functions, record cookie-notice choices and remember preferences such as login details or language. Web beacons may also be used. Session cookies expire when the browser closes; persistent cookies remain for their specified life or until deleted. You can block cookies in your browser, but some features may no longer work. See the Cookie & Storage Policy for website controls.

KIXO9 uses information to run and maintain the service, manage accounts, perform contracts, provide support, protect security and send service notices. Contact may use email, telephone, SMS or push messages. Marketing is used where you have opted in. Data also supports analysis and service improvement, and may be assessed during a merger, sale, financing or restructuring.

Information may be shared with providers delivering services for KIXO9, corporate affiliates required to honour this policy, business partners for permitted offers, and parties involved in a corporate transaction. Information you post publicly may be visible to others. Where consent is required, it is obtained; withdrawing it does not undo earlier lawful processing and can affect available features.

Disclosure can also be necessary for legal obligations, court or public-authority requests, protecting rights, investigating wrongdoing, protecting personal safety or addressing liability. In a corporate transfer, you will be notified before personal data becomes subject to another privacy policy.

Personal data is retained for as long as needed for its purpose, legal compliance, disputes and enforcement. Usage data is normally kept for a shorter period, unless security, operational improvement or legal duties require longer retention. The AML policy separately describes compliance records and its minimum retention period.

Processing may occur outside your country. Necessary transfers are subject to applicable law and technical, organisational and contractual safeguards. Commercially reasonable security measures reduce risk, but no online transmission or storage method can be guaranteed completely secure.

KIXO9 is restricted to adults aged 18 and over and does not knowingly collect children’s information. A parent or guardian who becomes aware of such collection should contact support. This policy calls for immediate removal of personal data when collection from a person under 18 is discovered.

External sites have their own privacy practices. Review their policies before supplying information; this policy does not control them.

Contact support to raise a privacy concern or withdraw consent where it applies. The request tool prepares a draft for you to send; it does not delete account data or automatically complete a request. Policy changes are published here with an updated date. Material changes may also be notified by email or another communication channel.